Dear Clients,
After 23 years at Chapeltown we are moving. All appointments at Chapeltown are now taken, up to and including the 15th January.
An exciting new and relaxing haven is being prepared to truly pamper you at our new location, opening in February. Due to overwhelming requests, we have now opened up our diary online for advanced bookings in February at our new premises as below. We can't wait to welcome you.
Beauty and Complimentary Health, 1 Shaw Lane, Barnsley S70 6EJ (Situated in House of LC)
Thank you
Jane
We accept bookings directly through our online booking system, by phone or by email. We will require your full name, contact number and address to secure your booking. You will be sent a booking confirmation to secure your booking and any relevant consultation and payment forms via email.
For appointments booked by phone or email a non-refundable booking deposit will be required, with the balance payable on your appointment. If you have previously failed to adhere to our cancellation policy you may be asked to pay in full in advance. Online bookings are reserved by credit card capture. This allows a secure booking without charging for the time a client schedules their appointment. By submitting your card details you are agreeing to the terms and conditions . No payment will be taken at the time of booking. However if a client violates the cancellation policy or fails to attend their card will be charged as per cancellation policy.
No payment will be taken at this time unless the treatment you are booking requires a non refundable deposit.
We have carried out a full risk assessment on all our treatments and we are confident that we can continue to provide these safely.
We will try to make your treatments as safe, comfortable and enjoyable as much as possible. If you have any concerns about treatments or any of our salon policies please let us know and we will do our best to help you.
Please note that our treatments are for ladies only.
We appreciate things crop up if you are unable to attend your appointment please notify us as soon as possible. Please give at least 48 Hours notice should you wish to cancel or reschedule your appointment as courtesy to ourselves and our clients who are currently on the waiting list for appointments. Our online booking system allows you to be in control of your own appointments. You can cancel or reschedule at any time. Confirmation emails are sent out on appointments scheduled and a reminder text 48 hours prior to your appointment.
Failure to give at least 48 hours notice will result in a 50% charge of the appointment. Reschedules or cancellations within 24 hours or less or fail to show to appointments will be charged in full. Please be on time for your appointments, if you are late this may result in you not being able to have your treatment and may still be charged. By proceeding to book you are agreeing to our terms and conditions.
Is it your first time visiting Beauty and Complimentary Health? We know it can be quite daunting visiting a new salon, we promise to be gentle with you!
If you have not been to Beauty and Complimentary Health before, you may be nervous about our health and safety procedures, the condition of your skin, if the treatment you have chosen is right for you and in general what to expect.
We want you to relax and enjoy your salon visit. We are here to welcome you, address and advise you on the most beneficial treatments and products for your concerns.
If you are uncertain about any aspect of any treatment please talk to us.
On your visit you will be asked health and medical conditions so any concerns you have at this time can be discussed to reassure you.